Our terms and conditions regarding the cancellations say as follows:
In the case of cancellation of the rental up to 45 days before the vehicle is taken over, we reserve 50% of the reservation payment.
In the case of cancellation of the rental 30-44 days before the takeover of the vehicle, we reserve 75% of the reservation payment, and if the rent is canceled 15-29 days before the camper is taken over, we will keep 85% of the reservation payment.
If the rental is canceled up to 14 – 0 days before the vehicle is taken over, we will keep 100% of the reservation payment.
We in Croatia camper will do everything we can to rehire the vehicle in the same period. If we can do that, we will return the complete payment minus the bank fees needed for the return.
Being a family men, both of us are aware that life can bring so many unexpected situations and we aim to help you in the case you have to cancel your long-awaited trip. We have had a couple of clients that have had to cancel their trip a couple of days before the start of their rental.
We have offered a different period to all of them, and all of them had used their paid period when it was possible for them.
So, if you find yourself in a situation that you have to cancel your trip, contact us, and we promise we will find the best solution for both of us.